Automate the creation and filing of client emails

Create client emails with ease using templates with rich text and merge fields. Automatically file them without leaving Outlook, saving to a central client file that's accessible to approved users.

Auto-file client emails and attachments

  • Emails that match a client in Xero Practice Manager are auto-filed in FYI
  • Filing defaults can be set at a user, client, or practice level
  • Auto-file attachments – avoids the need to save to desktop and upload
  • Emails in a conversation thread are automatically linked together in your filing system – so you have instant access to the most recent email
  • Save valuable time – especially for those who receive 50+ client emails a day!

File emails centrally for the entire practice

  • Store all your client emails in a central database
  • Seamlessly apply consistent filing rules
  • Access rights to cabinets can be assigned to multiple users
  • View recent emails by client, group or job

Auto-create emails

  • Use email templates to create standard emails in seconds using rich text and merge fields
  • Dramatic time savings, as users don’t have to create bespoke emails for repetitive client communications
  • Use the FYI Drawer to delegate tasks, add comments for your team or initiate an internal workflow without leaving the email you are working on

Auto-file client meetings

  • Client meetings automatically imported from Outlook Calendar and filed in FYI
  • Ensures your client files include meetings
  • Client meetings shared with the entire team without any manual effort

Want to see FYI in action?

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FYI is changing the way accounting practices work – for the better!

We have been a client of FYI since January 2019 and are delighted with the product and its evolving road map. The level of client service and responsiveness to enhancements has been impressive. FYI is certainly an industry leader and best practice solution.

Robert Moore

Director – Invigor8 Accountants and Advisors

God, I love this program!

Jeremy Coverdale

Partner – Coverdale Business Solutions

One of the biggest frustrations we have is people not finding procedures easily and filing documents in different places. FYI’s structured filing system solves these problems perfectly. Thanks for putting together such an awesome program.

Jason Skinner

CEO/Director - Skinner Hamilton

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